Website Policy for DogHouseUK.com

Welcome to DogHouseUK.com (“we”, “us”, or “our”). Thank you for visiting our website, your trusted platform for everything related to dogs and pets in the UK. This Website Policy outlines the terms and conditions governing your use of our website and the services we offer. By accessing or using DogHouseUK.com (the “Site”), you agree to the policies set out below. If you do not accept these terms, please refrain from using the Site.

1. Overview of DogHouseUK.com

DogHouseUK.com is a UK-based website focused on pets—especially dogs—and serves as a hub for pet-related products, services, and educational resources. Our core offerings include:

  • Informative articles and care guides

  • Product reviews and recommendations

  • Dog training advice and behaviour tips

  • Listings for pet adoption, grooming, and local pet services

  • A curated online shop for pet products

This website aims to promote responsible pet ownership, celebrate the human-animal bond, and support the UK pet community.

2. Who Can Use This Website

You may use this Site only if you:

  • Are at least 18 years old, or supervised by a parent/guardian

  • Are capable of forming a legally binding agreement

  • Will use the website in a lawful, respectful manner

  • Agree to all policies and terms as stated here

We reserve the right to deny access or suspend accounts of users who violate these terms.

3. Registration and User Accounts

To access certain features such as product orders, posting reviews, or saving favourite content, you may be required to create an account. When registering, you agree to:

  • Provide truthful and accurate personal information

  • Keep your login credentials confidential

  • Accept responsibility for all activity under your account

We may delete or suspend accounts that are inactive, fraudulent, or violate our rules.

4. User Responsibilities and Conduct

By using DogHouseUK.com, you agree not to:

  • Post or share offensive, defamatory, or misleading content

  • Use the website for commercial advertising without consent

  • Attempt to hack, disrupt, or compromise the website’s functionality

  • Upload content that infringes on third-party rights (e.g., copyrights, trademarks)

  • Impersonate other users or misrepresent your identity

Users who violate these rules may be removed or permanently banned from our platform.

5. Content Ownership and Usage Rights

All content available on DogHouseUK.com—including articles, images, videos, logos, text, and product descriptions—is the intellectual property of DogHouseUK.com or our content partners. This content is protected by UK and international copyright, trademark, and IP laws.

You may:

  • View and share our content for personal, non-commercial purposes

  • Use short excerpts (with proper credit and link back) for educational or blog purposes

You may not:

  • Copy, reproduce, modify, or sell our content without permission

  • Use DogHouseUK.com branding or assets without express written consent

6. Product Listings and Online Store

Our website may offer pet-related products for sale. When purchasing from our store, you agree that:

  • All prices are listed in GBP (£) and include applicable VAT

  • Product details, prices, and availability are subject to change without notice

  • Orders are processed via secure third-party payment gateways

  • Delivery times may vary depending on location and courier service

  • Returns and refunds are subject to our Return Policy

We strive for accuracy in product descriptions but do not guarantee they are error-free. If an error is found, we reserve the right to cancel or amend the order.

7. Reviews and Community Content

Users are welcome to share reviews, tips, and dog-related stories. However, we expect users to:

  • Post content that is relevant, honest, and respectful

  • Avoid spamming, self-promotion, or offensive language

  • Not post medical advice unless you are a licensed veterinarian

By posting content, you grant us a royalty-free, worldwide license to use and display your submissions on our platform and marketing materials.

8. Health and Medical Disclaimer

Any health or dietary advice featured on DogHouseUK.com is for informational purposes only. It is not intended to replace professional veterinary care or diagnosis. Always consult a licensed veterinarian before:

  • Starting a new diet or supplement for your dog

  • Attempting at-home medical treatment

  • Making decisions related to dog behaviour or training

DogHouseUK.com is not responsible for injury, illness, or other consequences resulting from reliance on content found on the Site.

9. External Links and Third Parties

Our website may contain links to third-party websites or services for convenience or promotional purposes. These may include:

  • Partnered pet service providers

  • Affiliate product listings

  • Articles or references to external sources

We do not control third-party websites and are not responsible for their content, policies, or practices. Use them at your own risk and review their terms before use.

10. Data Collection and Privacy

Your privacy is important to us. Our Privacy Policy (linked separately) explains how we collect, use, and protect your data. By using the website, you consent to our collection and handling of data as outlined.

We collect personal data such as name, email, address, and usage information for the purpose of account management, transactions, and improving user experience.

We do not sell personal data to third parties and implement appropriate security measures to safeguard your information.

11. Cookies and Analytics

DogHouseUK.com uses cookies and other tracking technologies to enhance your experience. These help us:

  • Analyse website performance

  • Customise content

  • Offer targeted promotions or ads

You can adjust your cookie preferences in your browser settings. By continuing to use the site, you consent to our cookie policy.

12. Limitation of Liability

To the fullest extent permitted by UK law, DogHouseUK.com and its owners, employees, or affiliates shall not be liable for:

  • Any direct or indirect damages resulting from use of the Site

  • Inaccuracies or omissions in content

  • Technical issues, viruses, or service interruptions

  • Content posted by users or third parties

Your use of the website is at your own risk.

13. Modifications to This Policy

We may update this Website Policy from time to time to reflect changes in law, technology, or site functionality. When changes occur:

  • We will revise the “Last Updated” date

  • Continued use of the website implies acceptance of the updated policy

You are responsible for checking this page periodically for updates.

14. Governing Law and Jurisdiction

This Website Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes or claims arising from this policy shall fall under the exclusive jurisdiction of the courts of England.

15. Contact Information

If you have questions, suggestions, or concerns regarding this Website Policy or the services on DogHouseUK.com, you may contact us at:

📧 Email: [email protected]
🌐 Website: https://www.doghouseuk.com
📍 Mailing Address: [Insert Address, if applicable]

Thank you for being a part of the DogHouseUK community. We are proud to support responsible pet ownership and create a welcoming space for dog lovers across the UK.